Connecting a third-party domain                                               

Connecting your third-party domain to Jagalink points your domain name at your Biolink page. This means that when someone enters your custom URL into their web browser, it takes them to your Biolink page. You still use the third-party domain provider to manage your domain settings, pay for your domain, and renew it.


What are root domains and subdomains?

Root domains are what you purchase when buying a domain. An example of a root domain is jagalink.com. You need to buy a root domain before you can add subdomains. Most people point their root domain to their online store.

Subdomains are additions to the root domain. A commonly used subdomain is www. This pairs with the root domain creating www.jagalink.com.


Add an existing domain to your Biolink page

Caution
Unexpected behavior can occur if you use third-party proxies. Jagalink is not responsible for any loss of information.

First, you need to add your custom domain to Jagalink.

Steps:

  1. From your Jagalink Account, go to Account > Domains.
  2. Click Create button.
  3. Enter the domain that you want to connect, such as john-doe.info. make sure choose https:// or http:// Caution You need SSL to access via https:// otherwise your domain may not be accessible
  4. (Optional leave empty for default) You can redirect to a specific url when visitors land on the index of the domain, for example your domain for Biolink is john-doe.info but you want to redirect to store.jhon-doe.info just fill it at Custom index url field
  5. Click Create.

Now you need to set up your existing domain to point to Jagalink. 


Set up your domain with GoDaddy, Google, or 1&1 IONOS

Connect your domain manually

  1. Log in to the account that you have with your domain provider.

  2. Find your DNS settings. Look for your domain management area, DNS configuration, or similar.

  3. Find the CNAME record in your DNS settings.

  4. Change your subdomain CNAME record to point to jagalink.com . For example, if you want your subdomain shop.johns-apparel.com to point to your Biolink page, then change your shop CNAME record to point to jagalink.com :

  5. Save the CNAME Record (usually by clicking Save or Add record or similar).



Set up your existing domain to connect to Jagalink

If you've purchased your domain through a third party, then you need to edit the following DNS settings:

  • Your A record should point to jagalink's IP address, which is 103.234.210.36 

  • Your www CNAME record should point to jagalink.com

Editing these domain settings might have an effect on other things, such as email forwarding. You can contact your domain provider to find out how any changes might affect your DNS settings.

Some domain providers, such as Hover, GoDaddy, Google, and 1&1 IONOS, automatically set up your domains for you in different ways.

Note
You can only have one A record associated with your primary domain. If your domain is already associated with an A record when you edit your DNS settings to point your A record to Jagalink's IP address, then remove the old A record.


Steps:

  1. Log in to the account that you have with your domain provider.

  2. Find your DNS settings. Look for your domain management area, DNS configuration, or similar.

  3. Edit your A record to point to Jagalink's IP address 103.234.210.36 

    The domain settings panel might feature drop-downs or editable fields, or you might have to check boxes or edit a table. You need to:

    • enter or choose the @ symbol, or A record
    • enter Jagalink's IP address 103.234.210.36 as the destination for the A record.
  4. Save the A Record (click Save, Save Zone File, Add Record, or similar).

  5. Find the CNAME record in your DNS settings.

  6. Change your www CNAME record to point to jagalink.com . Often, you need to provide just the prefix without the dot, but for some domain providers you need the whole subdomain. Use the existing entries as a guide, or follow your provider's instructions. CNAME records must always point to a domain name, never to an IP address.

  7. Save the CNAME Record (usually by clicking Save or Add record or similar).


What to tell your third-party provider

Your third-party domain provider is familiar with the terms related to domains. When you call your provider for support, you can tell them that:

  • you want your root domain (your A record) to point to Jagalink's IP address, which is 103.234.210.36 
  • you want your subdomains (your CNAME records) to point to jagalink.com
Note
You don't need to assign your subdomain an A Record for Jagalink even if you are using it as your primary domain.

Connect a subdomain

A subdomain is a subset for your root domain at the beginning of a URL. For example, in the URL shop.johnsapparel.com, shop is the subdomain. The most popular subdomain is www. You can use subdomains like store and blog to organize your website and make it easier for visitors to find the information that they're looking for.

You can also set up a third-party domain to have the root domain point to a different website and a subdomain point to a Biolink page. For example, you could have shop.johns-apparel.com pointing to your Biolink page, but johns-apparel.com pointing to a different website host.

Note
Troubleshooting this setup is not supported by Jagalink.

Setup

To connect a subdomain, complete the following steps.

  1. Log in to the account that you have with your domain provider.
  2. Find your DNS settings. Look for your domain management area, DNS configuration, or similar.
  3. Find the CNAME record in your DNS settings. The name of the CNAME record should match the subdomain that you're connecting to your Biolink page.
  4. Configure the CNAME record to point to jagalink.com . Often, you need to provide just the prefix without the dot, but for some domain providers you need the whole subdomain. Use the existing entries as a guide, or follow your provider's instructions. CNAME records must always point to a domain name, never to an IP address. 
Note
It might take up to 48 hours for your subdomain to point to your Biolink page. If you have problems or need help configuring your third-party domain, then you can reach out to your domain provider.

Third-party domain providers

If you own a domain from one of the following providers, then click the link to get specific instructions for connecting your domain:


Where to go for help

If you have problems or need help pointing your custom domain to your Biolink page, then you should contact your third-party provider’s support team. Jagali Support will be more limited in assisting you because every provider is different.

Note
Jagalink Support can't log in to your third-party domain account for you, even if you give us explicit permission.



 

Note
Jagalink team will check your custom domain manually, it might take up to 48 hours for our team activate your custom domain, if more than that time the domain is not active please contact us at support@jagalink.com. If you have problems or need help configuring your third-party domain, then you can reach out to your domain provider.